Our products are made by skilled seamstresses at our lovely studio workshop in Stroud, Gloucestershire. As soon as your order is ready to ship we will notify you of a lead time and send you tracking information.
eg. Eye Masks and Tamegroute pottery are usually ready to ship in 1 - 2 days.
Cushions, lampshades and larger orders:
These take approximately 1 - 2 weeks to make by hand and ship. For larger custom orders we will notify you of your lead time.
- Free UK delivery for small accessories. Royal Mail 1st Class Tracked & Signed.
- Standard UK Delivery - UPS Next Day, tracked & signed - £10
- Cushions, large orders, furniture and lampshades - Please note that our service is 'NEXT DAY' from the date your order is ready to ship. As mentioned above when your order is ready we will notify you as soon as possible. Larger order will take longer to make by hand and ship.
- EU delivery Small Accessories Royal Mail 1st Class Singed for - £6
- DHL European Delivery, tracked and signed - £20 (cushions & larger items)
Please note that once shipped it it your responsibility to track and trace your order. We are of course happy to assist in anyway we can. If you haven't received your order please check your tracking number, delivered to you via email, and see where your order is. If you have left it too long at the Post Office and your order is returned to us we will charge you for any extra postage costs incurred.